Maple automates the invoice creation and payment tracking process for recurring subscription or one-time charges. Invoices typically include the product or service purchased, the price, any applicable taxes or fees, and payment terms. Invoices are used to track sales, ensure payment, and provide documentation for accounting purposes.

Maple also tracks the payment status of each invoice, providing real-time visibility into payment history and outstanding balances. If a payment is missed, Maple can automatically send payment reminders to the customer, reducing the need for manual follow-up.

Maple invoices can be accessed from the web application or the API.

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Lifecycle

Maple invoices start out in PENDING status and then transition to PAID status on successful complete payment. When subscriptions are paused, invoices can be generated in VOID status or DRAFT status.

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Grace Period

Maple enables customization of the time window in which invoices are finalized after the billing period. This is particularly for usage-based billing where there might be a lag in events being pushed to Maple.

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Taxes

Standard taxes for invoices can be set at a company level or be overridden at the customer level. Automatic tax collection can also be enabled with third-party integrations.

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Metadata

Metadata on invoices can be set on a per-invoice basis or can be set at the company level. This is typically used for standard properties like tax registration numbers.

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Branding

Maple can be configured to be send invoices directly to your customers via email or links from which they can pay directly. They can be customized with your branding logo and messaging to provide a consistent experience for your customers.

To configure the branding, go to Settings > Overview > Brand Settings

Once the brand configurations are set, they will appear in the invoices sent by Maple.

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Credit Notes

A credit note can be used to decrease the amount due or provide a credit for an already issued invoice. This is typically done when there are duplicate or fraudulent charges on an invoice.

Credit notes will also handle any tax associated with an invoice that included tax. Tax will be calculated when the credit note is issued.

Once a credit note is issued, the adjusted amount due is available on the invoice.

Click here to learn more about using Credit Notes in Maple.