Maple supports a Slack integration to streamline your notification processes.

This feature allows you to configure notifications based on custom rules tailored to your needs. You can configure notifications in the following domains

  • Contracts: To be notified when contracts are signed and/or fully executed
  • Invoices: To be notified when invoices are paid or fail to be recovered
  • Payments: To be notified when payments fail
  • Subscriptions: To be notified when subscriptions are created, updated, cancelled or when usage thresholds are exceeded for usage based plans

These can be combined with matching conditions such as Customer Name, Customer MRR, Invoice Amount, Subscription MRR etc to ensure you’re only notified for scenarios you’re interested in monitoring.

Setting up the Slack Integration

Getting started with the Maple and Slack integration is quick and easy:

  • In the left menu, navigate to Integrations
  • Find the Slack Integration option

  • Click on Install and connect your Slack workspace

Setting up a Slack Notification

Once invited, the private channel will be listed in the “Slack Channel” dropdown.

  • Once connected, click on + Create Rule to add a new rule

  • Select the Domain and Rule
  • Add Rules to include any matching conditions
  • Choose the channel where you want notifications to appear
    • Private Channels are displayed with a Lock icon and Public Channels are displayed with a Hashtag icon

  • Save and activate the slack notification

You’re all set to start receiving notifications in Slack!