1

Create a Sendgrid Account (if needed)

Visit Sign up page in Sendgrid.

2

Verify your domain

Verify your domain or sender signature if you have not already completed it. See https://www.twilio.com/docs/sendgrid/ui/account-and-settings/how-to-set-up-domain-authentication for more details

This needs to be completed in order for us to be able to use your “From” address.

3

Get API Key from Sendgrid

Visit API Keys page in SendGrid. Click on Create API Key button.

Ensure you have provided Full Access for

  • Mail Send
  • Tracking -> Click Tracking, Open Tracking

Click Create and View. Then copy API Key generated.

4

Paste API Key in Maple

Visit the Integrations tab in Maple. Find the Sendgrid integration and click on Install. Paste the API copied from Step 3, then click Update.

5

Copy Webhook URL from Maple

6

Create Webhook in Sendgrid

Visit API Keys page in SendGrid. Click on Create new Webhook button. Paste the URL copied from Step 5.

a) Ensure the following actions are selected:

  • Opened
  • Clicked
  • Spam Reports
  • Bounced
  • Delivered

b) Enable Signed Event Webhook
c) Click Save.

7

Copy Verification Key from Sendgrid

Edit the newly created Webhook.

8

Paste Verification Key in Maple

Under the Email Tracking section, click Edit. Paste the Verification Key copied from Step 7, and click Update.

9

Provide From Address

Ensure the “From Address” is part of the domain verified or is exact “Sender Signature” added in Step 2

10

Completed