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Maple offers a SendGrid integration to enable you to send emails using your own domain, giving you better control over the deliverability of notifications to your customers. By routing emails through your SendGrid account, you can leverage your domain’s reputation and SendGrid’s robust delivery infrastructure.
1

Create a Sendgrid Account (if needed)

Visit Sign up page in Sendgrid.
2

Verify your domain

Verify your domain or sender signature if you have not already completed it. See https://www.twilio.com/docs/sendgrid/ui/account-and-settings/how-to-set-up-domain-authentication for more details
This needs to be completed in order for us to be able to use your “From” address.
3

Get API Key from Sendgrid

Visit API Keys page in SendGrid. Click on Create API Key button.Ensure you have provided Full Access for
  • Mail Send
  • Tracking -> Click Tracking, Open Tracking
Click Create and View. Then copy API Key generated.
4

Paste API Key in Maple

Visit the Integrations tab in Maple. Find the Sendgrid integration and click on Install. Paste the API copied from Step 3, then click Update.
5

Copy Webhook URL from Maple

6

Create Webhook in Sendgrid

Visit API Keys page in SendGrid. Click on Create new Webhook button. Paste the URL copied from Step 5.a) Ensure the following actions are selected:
  • Opened
  • Clicked
  • Spam Reports
  • Bounced
  • Delivered
b) Enable Signed Event Webhook
c) Click Save.
7

Copy Verification Key from Sendgrid

Edit the newly created Webhook.
8

Paste Verification Key in Maple

Under the Email Tracking section, click Edit. Paste the Verification Key copied from Step 7, and click Update.
9

Provide From Address

Ensure the “From Address” is part of the domain verified or is exact “Sender Signature” added in Step 2
10

Completed